Terms And Conditions

1. Introduction

1.1 These terms and conditions apply to the use of our website or the purchase of products offered through our website.

1.2 The defined terms and interpretations of these terms and conditions are set out in paragraph 26.

2. Acceptance

2.1 You represent and warrant that:

(a) You are a natural person and are at least 18 years old;

(b) you have the power to enter into a legally binding contract with us; and

(c) you are not prevented by any applicable law or treaty from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authority to accept these Terms.

2.3 You represent and warrant that you have not:

(a) have been convicted of any computer or internet related offence; and

(b) have not in the past refused products or access to the Site.

2.4 We reserve the right to refuse you access to our Site if we consider such refusal necessary or appropriate.

2.5 Abandonment of an order means:

(a) your assurance and guarantee that you have read these Terms and Conditions carefully and in full;

(b) your offer to purchase the Order only in accordance with these Terms and Conditions;

(c) your agreement that any Order Confirmation will be based solely on these Terms and Conditions; and

(d) your undertaking to us to comply with these Terms and Conditions.
2.6 If you do not agree to these Terms and Conditions, you must not use the Site or

purchase any Products.

2.7 You must expressly agree to these Terms and Conditions to:

(a) submit information to or through our website; or

(b) purchase a Product.

2.8 By visiting our website, purchasing Products or agreeing to these Terms and Conditions:

(a) you also agree to our privacy policy; and

(b) you accept and agree to comply with our Acceptable Use Policy (see paragraph 12 below for further details).

2.9 We recommend that you print a copy of these terms and conditions for future reference.

2.10 If you do not agree to these terms and conditions, you may not place an order or communicate with us.

3. Personal use

You confirm that you will use the Website to purchase Products solely for your own personal, non-commercial use as a principal and not as a representative or on behalf of any other person.

4. Prices

4.1 The prices of the Products shown on our website are inclusive of delivery charges, but exclusive of any fees, taxes, duties, levies or other similar governmental charges ("duty unpaid and untaxed").

4.2 Any duties, taxes, fees, levies or other governmental charges and declarations relating to the importation of the Products to the delivery address are your responsibility and are not included in the price of the Products. All deliveries may, in some cases, incur additional costs for which the seller is not responsible and which are to be borne by the customer. These include, in addition to the shipping costs, the costs of customs duties or import VAT, as the goods are shipped from a non-EU country (China); it should be clarified with our customer service whether customs duties apply to a product before placing an order. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed". The buyer is the "importer of record" and is responsible for the correct payment of customs duties and/or import tax and must comply fully with all laws and regulations of the importing country. As the rules for importing goods vary from country to country, please check your country's import duties and VAT before placing your order. The buyer is responsible for fully verifying compliance with all laws and regulations of the country of import upon receipt of the goods.

4.3 We will do our best to ensure that all details, descriptions and prices of the products that

appear on our site are correct. However, there may be instances where errors may occur. If we find that a pricing error has occurred, we will notify you as soon as possible and give you the opportunity to reconfirm your order at the correct price or cancel your order. If we are unable to contact you or do not receive a response from you, the order will be treated as cancelled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery of your order and charge or refund the amounts set out in the notification we will send to you shortly after we receive your order reconfirmation using the same payment method and payment method you used to place your order.

4.4 We are not obliged to fulfil an Order if the price quoted on the Website is incorrect (even after you have received an Order Confirmation).

4.5 Prices may be changed from time to time. However, such changes will not affect an order for which an order confirmation has been sent.

5. Placing an order

5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfil your order, you will receive an order confirmation which will be deemed to be our confirmation of receipt of your order. In the event of delivery difficulties or unavailability of stock to fulfil your order, we will inform you by email and refund any payments made for the order.

5.2 A contract is only concluded if we have issued you with an Order Confirmation and only in respect of the Product(s) listed in the Order Confirmation. These general terms and conditions of sale form an integral part of the contract and are incorporated to the exclusion of all other terms and conditions.

5.3 If your order consists of more than one Product, the Products may be delivered to you in separate deliveries at separate times.

5.4 We reserve the right to remove Products from the Site at any time. We also reserve the right to edit or remove any material or content from the Site. We shall not be liable to you or any third party for the removal of any Product from our Site or for the editing or removal of any material or content from our Site.

5.5 We reserve the right to refuse or reject any order placed by you at any time (even after sending an order confirmation). We shall not be liable to you or any third party for the cancellation or rejection of an order.

5.6 If we cancel your order after we have received payment (and even after we have sent an Order Confirmation), the payment for the order will be refunded to you in full.

6. Payment

6.1 You can pay for the Products using any of the payment intermediaries listed on our website.

6.2 You may also pay for all or part of your order using a promotional voucher that we make available to you. Promotional vouchers can only be redeemed online at the checkout.

6.3 We may use payment intermediaries to make payments between you and us. You agree that we may pass documents and information about you to these payment intermediaries, including documents and information containing your personal data.

6.4 We are not a regulated payment processor or money service provider and we are not responsible for any payment failures or problems caused by payment intermediaries.

6.5 You are responsible for providing complete and accurate information during the payment process and all payments must be made with your own funds. By placing an order, you confirm that:

(a) the method of payment used for payment is yours;
(b) where applicable, you are the rightful holder of the promotional voucher; and (c) you have sufficient funds or credit capacity to pay for the relevant order.

6.6 We are not responsible or liable for the unauthorised use of your credit, debit or prepaid cards by third parties, even if those cards have been reported stolen. We are entitled to inform all relevant authorities (including credit bureaus) of any fraudulent payments or other illegal activity.

6.7 You shall not:

(a) make or attempt to make any chargebacks in relation to any payment you have made for Products; or

(b) reverse any payments you have made in relation to Products.

6.8 You shall indemnify and hold us fully harmless from any chargeback or cancellation of any payment made by you and from any loss, cost, liability or expense we may incur as a result of or in connection with such chargebacks or cancellations.

7. Delivery

7.1 We will endeavour to deliver your order to the delivery address given at the time of ordering.

7.2 We will indicate an expected delivery date at the time of checkout of your order.

7.3 We may notify you if we are unable to meet the estimated delivery date, but we will not be liable to you for any loss, liability, costs, damages, charges or expenses arising from any delay in delivery, to the extent permitted by law.

7.4 We may not be able to deliver Products to certain locations. In this case, we will inform

you and arrange to cancel and refund the order or deliver the order to an alternative delivery address confirmed by you.

7.5 All risk in the product passes to you on delivery to the delivery address, unless delivery is delayed due to a breach of your obligations under these terms and conditions. Risk passes at the time delivery would have taken place if you had not breached the law.

7.6 If you are unable to accept delivery or collection of your order, we may leave a card giving you instructions for redelivery or collection by the carrier.

7.7 If delivery or collection is delayed by your unreasonable refusal to accept delivery, or if you do not accept delivery or collect your order from the carrier, we may charge you for any fees and other costs we may reasonably incur in returning the order to the sender, without prejudice to any other rights or remedies available to us.

7.8 Goods will be dispatched within 2-5 days of confirmed receipt of payment. The standard delivery time is 5 to 8 working days, exceptionally up to 4 weeks, unless otherwise stated in the item description. The owner does not ship directly. The order is shipped by the manufacturer as soon as the entire order is available.

7.9 All duties, taxes, customs duties, levies or other official charges and declarations relating to the import of the products to the delivery address are your responsibility and are not included in the price of the products. All deliveries may, in some cases, incur additional costs for which the seller is not responsible and which are to be borne by the customer. These include, in addition to the shipping costs, the costs of customs duties or import VAT, as the goods are shipped from a non-EU country (China); it should be clarified with our customer service whether customs duties apply to a product before placing an order. Customs duties or import VAT are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed". The buyer is the "importer of record" and is responsible for the correct payment of customs duties and/or import VAT and must comply fully with all laws and regulations of the importing country. As the rules for importing goods vary from country to country, please check your country's customs duties and import VAT before placing your order. The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.

8. Cancellation or modification of orders

8.1 Once an order has been placed on our website, you can cancel or amend it by sending us an email.

8.2 Once an order has been packed, it cannot be cancelled or changed; instead, the order must be returned to us in accordance with paragraph 10 below. As our goods are shipped from Asia, transit times may be longer and we have no control over these times. If the product(s) are already on their way to you, it is not possible to cancel. Please wait until you receive the goods and send them back to us. Of course, you can still inform us of your cancellation in advance. In order to guarantee a prompt return, we ask you to send us a shipping confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order, if the goods have not been received.

8.3 As we work with a fully automated system, orders are triggered immediately after they are sent. Therefore, we unfortunately cannot interrupt the shipping process until delivery, so that a refund before receipt of the goods is only possible up to 24 hours after the order.

9. Defective products

9.1 You acknowledge that the Products are standard products and are not custom-made to meet your particular requirements.

9.2 All product descriptions, information and materials on the Website are provided "as is" without any express or implied warranty or other representation.

9.3 Illustrations of products may differ slightly from the actual product you receive.

9.4 If the product you receive is faulty, you can send us an email informing us of the product to be returned and attaching a photograph of the faulty product.

9.5 You can return the product to us in accordance with paragraph 10.

9.6 We will examine the product as soon as we receive it. Our processing time will depend on your order.

9.7 We will inform you by email if we are satisfied that the Product is defective.

9.8 Our only obligation to you in respect of defective Products is either (at our sole discretion):

(a) replace the Product and pay the cost of delivery of the Products to the delivery address, in which case you must return the defective Product to us and we will deliver a replacement Product to you at the delivery address; or

(b) pay you an amount equal to the price of the Product and the cost of returning the defective Product to us. We will pay this amount to you by paying into the account from which we received the payment and using the same method of payment.

9.9 If we determine that the Product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the Product to you and we may require you to pay any reasonable service charges and deduct them from the payment method used for the order. We shall not be liable to you for any loss, liability, cost, damage, fee or expense arising from this paragraph to the extent permitted by law.

10. Returns and refunds

10.1 Our returns policy forms part of these Terms and Conditions of Sale, on the basis of which you may access and use our Site.

10.2 If you are not completely satisfied with your order, you can send an email informing us

of the product to be returned and send it back to us. The cooling-off period is 30 days from the date on which you, or a third party other than the carrier and nominated by you, took or received possession of the last product.

10.3 The return and the costs are at the customer's expense and must be paid by the customer.

10.4 We must have received the product for the customer to be entitled to a refund. We will check the returned product on arrival.

10.5 You must ensure that the product is sent to us in the same condition in which you received it and that it is properly packaged. The product must be unused, the product labels must not have been tampered with and the product must be in its original packaging. If a product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the product.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the product you are returning, we will send you an email approving your return. A refund will be issued promptly to the payment method used for the order, after we have sent you a notification of approval of your return.

10.8 The withdrawal is complete when we have received the physical goods.

10.9 As our goods are sent from Asia, delivery times may be longer, which is beyond our control. If the goods are already on their way to you, withdrawal is not possible. Please wait until you have received the goods and send them back to us. Of course, you can also inform us of your cancellation in advance. In order to ensure that the goods are returned to you as quickly as possible, we ask you to send us a confirmation of dispatch. An early refund is possible at the earliest 16 weeks after receipt of the order, if the goods have not been received.

11. Vouchers

11.1 You can use our promotional vouchers or discounts when you make payment for products on the website.

11.2 To use a voucher or discount, the voucher or discount code must be entered on the checkout page of our order.

11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will count towards the total amount of your order at checkout.

12.4 You may only redeem or use one promotional voucher or discount per order.
11.5 The credit from a Promotional Voucher does not bear interest and has no cash value. 11.6 If the credit on a promotional voucher is insufficient for your order, you may pay the

difference using a separate payment method available on the site.

11.7 If you use a promotional voucher for an order that has been returned, the value of the promotional voucher will not be refunded. However, if you have paid for part of it using a separate payment method, that part may be refunded.

12 Permitted use

12.1 You may not ("Prohibited Actions"):

(a) use our website in any way or take any action that causes or may cause damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in an illegal, unlawful, fraudulent or harmful manner, or in connection with any illegal, unlawful, fraudulent or harmful purpose or activity

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material consisting of (or relating to) spyware, computer viruses, Trojan horses, worms, keyloggers, rootkits or other malicious computer software;

(d) conduct any systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on or in connection with our website without our express written consent;

(e) access or otherwise interact with our website using any robot, spider or other automated means;

(f) violate the guidelines set out in our website's robots.txt file;

(g) use the data collected by our website for any direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mail);

(h) use the data collected by our website to contact individuals, companies or other persons or entities;

(i) use or direct the Site to interact with devices, unless you are expressly authorised to do so;

(j) use, directly or indirectly, the Site's infrastructure to initiate, propagate, participate in, direct or attempt to engage in hacking attacks or to send network messages that are bandwidth intensive, malicious or potentially harmful to any device, whether or not owned by us

(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive or access the structure or source code of the Site (whether for the purpose of creating derivative works from the source code or otherwise), directly or indirectly

(l) use or access the Site for the purpose of creating a similar or competing product or

service, or to communicate to third parties a comparative or product comparison study;

(m) sell, assign, sub-license, transfer, distribute or lease your access to the Website

(o) make the Website available to any third party through a private computer network;

(p) edit or modify in any way any of the content or any hard or digital copy of any material printed or copied from our Website;

(q) use the Site in any manner prohibited by any law or regulation applicable to the use of the Site

(r) make any unauthorised requests or orders; or (s) place speculative, false or fraudulent orders.

12.2 You agree that you will be liable to us for any damage, loss, liability, cost or expense that we may suffer or incur as a result of or in connection with any prohibited act committed or authorised by you.

12.3 You undertake to notify us as soon as possible after becoming aware of any person engaging in a Prohibited Activity. You will give us reasonable assistance in any investigation we may carry out on the basis of the information you provide to us in this regard.

12.4 You must ensure that any information you provide to us through our Site or in connection with our Site or the Products:

(a) is true, accurate, current and complete and not misleading; (b) comply with all applicable laws and regulations

(c) does not infringe the privacy, data protection, confidentiality or intellectual property rights or any other rights of any person; and

(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.

12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will immediately update all information you provide to us so that all information you provide to us is at all times complete and accurate.

12.6 You must comply with all applicable laws relating to your use of the Website and it is your sole responsibility to ensure that you comply with them, whether they are based on your country of residence, the place where you access the Website or otherwise.

12.7 Please email us if you become aware of any material or activity on our website that does not comply with these terms and conditions.

13 Links to the Website

13.1 Links from our site to other sites and resources provided by third parties are provided for information purposes only. Links from our site to other sites and resources should not be taken as a recommendation or endorsement by us of those linked sites or resources or the information you obtain from them.

13.2 You acknowledge and agree that we have no right or control over the content of other sites and resources linked to our site or referred to on our site.

13.3 You may link to our home page provided that you do so in a fair and legal manner and do not damage our reputation or take advantage of it.

13.4 You must not establish a link in a way that suggests any form of association, authorisation or approval on our part where none exists.

13.5 You must not create a link to our website on a website that you do not own.

13.6 You may not embed our website in frames on another website, or link to any part of our website other than the home page.

13.7 We reserve the right to withdraw permission to link without notice.

13.8 The website to which you link must comply in all respects with the content standards set out in our acceptable use policy (see paragraph 12 above).

13.9 Please contact us for prior approval of any link to our website that does not comply with this paragraph 13.

14 Intellectual Property Rights

14.1 The code, structure and organisation of the Website are protected by intellectual property rights.

14.2 We are the owner or licensee of all intellectual property rights in our website and the content and materials published on it. These works are protected by laws and treaties throughout the world. All such rights are reserved.

14.3 You may only use the Website and all of its content for your own personal, non-commercial use and in accordance with these terms and conditions. The content of the Website includes content relating to the Products.

14.4 You undertake to inform us of any suspected infringement of our intellectual property rights.

14.5 You may not use our trade marks without our prior written consent unless they form part of the material you use (and reproduce exactly) in accordance with paragraph 13.

15 Data protection

15.1 Our privacy policy forms part of these terms and conditions, on the basis of which you may access and use our site.

15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these terms and conditions, you also agree to our use of cookies for this purpose. For more information on cookies, please see our privacy policy.

15.3 If you provide us with your personal data, we will process such personal data from time to time in accordance with your instructions and will take appropriate security measures to protect such personal data against unauthorised and unlawful processing and against accidental loss, destruction or damage.

15.4 Unless specific safeguards are appropriate or otherwise agreed in writing, information and documents generated in connection with the sale of the Products may be shared between us and, in particular, such information and documents may be accessible in electronic form to any of our employees, officers, consultants or agents.

16. Viruses

16.1 We do not warrant that our website is secure or free from errors or viruses.

16.2 It is your responsibility to configure your information technology, computer programs and platform to access our website. You must use your own anti-virus software.

16.3 You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or any other malicious or technologically harmful material.

16.4 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

16.5 You must not attack our website by means of a denial of service attack or a distributed denial of service attack.

16.6 If we believe that you have breached the provisions of this paragraph 16, your right to use our website will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so if required by applicable law.

17 Liability

17.1 Subject to paragraph 17.13, we will not be liable, to the fullest extent permitted by law, and will not be responsible or liable for any loss suffered by you or others as a result of:

(a) third-party or user Content;
(b) our Content, and in particular the accuracy, completeness or timeliness of our Content;

(c) the products, including the quality, images, description or specifications, conformity with the description and suitability of the products for a particular purpose;

(d) reliance on any information contained in these terms and conditions or on our website, or on any features provided in these terms and conditions or on our website;

(e) the inability to access the Site or any part of it, or access is at any time unavailable or partial or operates with errors; and

(f) any failure or delay in the performance of our obligations, whether or not we give you notice thereof, if and to the extent that the failure or delay is caused by any circumstance beyond our reasonable control, and which includes telecommunications failures, power failures acts of terrorism, fuel strikes, inclement weather, computer breakdowns, supplier delivery failures, industrial disputes and absence of personnel due to illness or injury, and the time for performance of any obligation whose performance is so affected shall be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of profits, business opportunities, goodwill, savings or benefits or any form of indirect, special or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage occurring.

17.3 Our liability arising directly or indirectly from these Terms (including your purchase of Products from us under these Terms) or which is not otherwise expressly excluded under these Terms, shall be limited and capped at the greater of US$1,000 or a multiple of five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability shall be reduced by the amount of any unpaid amounts owed by you to us.

17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms and Conditions must be brought within one year of the act or omission which allegedly caused the loss or expense.

17.5 Except to the extent that claims cannot be excluded or limited by law, no claim arising out of or in connection with these Terms and Conditions may be made by you personally against any of our employees, officers, consultants or other agents involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or otherwise, and all warranties, conditions, terms, covenants and obligations implied by law, custom, trade usage, course of dealing or otherwise (including the implied covenants of satisfactory quality, fitness for purpose and description) are excluded to the fullest extent permitted by law.

17.7 Only a claim against us (including our employees, officers or consultants) for an act or omission may be made. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters or similar acts or omissions in a

series of related matters and includes all claims arising from a matter.

17.8 The limitations in this paragraph 17 apply to our aggregate liability to you (including any other third party to whom we are liable, with or without our consent) in respect of a claim, and you and all such other persons shall collectively be subject to only one claim by us in respect of the same damage.

17.9 If a limitation of liability applies regardless of the amount, the limitation applies to the entire provision of services or supply of products by us, and there are no separate aggregate limitations of liability that apply to you, each company in the group to which you belong and all persons nominated by a user in the group.

17.10 If we are jointly and severally liable to you with another party, we are only liable to pay you that part which is reasonably attributable to our fault. We will not be liable to you for that part which is attributable to the fault of another party for which that other party is otherwise liable.

17.11 Any liability we may have to you will be reduced by the part for which another party would have been liable if either:

(a) you also brought proceedings or a claim against that other party; or

(b) we brought proceedings or made a claim against that other party under the Civil Liability (Contribution) Ordinance or similar legislation in another relevant jurisdiction.

17.12 In determining whether other parties are liable to you, no account shall be taken of the fact that you are unable to pursue a remedy against another party because actions against that party are time-barred, that party lacks the necessary means, that party relies on exclusions or limitations of liability or that other party no longer exists.

17.13 The exclusions and limitations of liability contained in these Terms and Conditions shall not affect our liability:

(a) for death or personal injury resulting from our negligence; (b) for fraud or reckless breach of professional duty;

(c) for any other liability which cannot be excluded or limited in the jurisdiction to which a relevant claim is made, including any restrictions on our right to limit our liability; and

(d) in any other case, to limit our liability to an amount less than the minimum amount required in the circumstances under any other law or regulation applicable to the claim, in which case that minimum amount shall be deemed to be a substitute for the amount that would otherwise apply.

17.14 These provisions are an exhaustive list of the remedies available to each party or a third party against either party under or in connection with these Terms.

18 Indemnification

18.1 You will indemnify and hold the Indemnified Parties fully harmless, on demand, against all claims, costs and losses of whatever nature which the Indemnified Parties suffer or may suffer and which arise out of or relate to

(a) a material breach by you of the provisions of these Terms and Conditions

(b) any fraud, negligence, misconduct or reckless disregard of your obligations under these Terms and Conditions; and

(c) your use of our website.

18.2 We shall be entitled to claim from you reimbursement of all costs reasonably incurred by us in connection with an indemnified claim and all such costs shall be payable on demand.

19. Force majeure event

19.1 If a Force Majeure Event lasts for more than one week, we may immediately terminate the Terms and Conditions by written notice and without any liability other than the refund of the Product you have already paid for and not delivered.

19.2 We reserve the right to exercise absolute discretion as to how to deal with the occurrence of a force majeure event in order to fully meet our obligations under these Terms and Conditions.

20 Variations

20.1 We may change these Terms and Conditions from time to time. We will notify you in advance of any material changes that we think may be detrimental to you. We will notify you of any changes to these terms and conditions. The current terms and conditions apply to your use of our website and any products offered through our website.

20.2 If you do not agree to the amended terms and conditions, you must stop using our website or purchasing our products.

20.3 If you have given your express consent to these Terms and Conditions, we will ask you for your express consent to a revision of these Terms and Conditions before your first purchase of Products after the amendment takes effect. If you do not give your express consent and acceptance of the revised Terms and Conditions within the time period we have indicated to you, you must cease using the Site or purchasing our Products.

21. Your breach

21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we have reasonable grounds to suspect that you have breached these Terms in any way, we may

(a) send you one or more formal warnings;

(b) temporarily block your access to our website;

(c) suspend the processing of any order;

(d) refuse to accept any payment from you; or

(e) permanently bar you from accessing our website;

(f) block access to our website from computers using your IP address;

(g) contact any or all of your Internet service providers and request that they block your access to our website; or

(h) take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend, ban or block your access to our site or any part of our site, you must not take any steps to circumvent such suspension, ban or block.

22 Termination and suspension

22.1 You may cease using the Site at any time.

22.2 We may suspend the provision of the Site at any time, with or without cause and with or without notice.

22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to the Site if your use of the Site is likely to give rise to or risk giving rise to legal liability of any kind or to disrupt the use of the Site by others.

22.4 If we suspend or terminate your access to the Site, we will endeavour to notify you in advance. However, we may, at our discretion, suspend or terminate your access to the Site immediately and without notice.

22.5 We do not guarantee that our website will always be available or that it will be available without interruption. We may interrupt, suspend, withdraw or restrict the availability of all or part of our website for commercial or operational reasons. We will endeavour to give you reasonable notice of any such suspension or withdrawal. In the event of any termination, suspension, withdrawal or modification of the Website, you will not be entitled to any compensation or other payment.

23 Effect of termination

23.1 Termination of these terms and conditions will immediately terminate any obligation to provide customer service.

23.2 Under no circumstances shall you be entitled to any compensation from us for loss of rights, loss of goodwill or any other loss resulting from the termination of these terms and conditions for any reason whatsoever.

23.3 Termination of these terms and conditions shall not affect any other rights which have already arisen and shall not affect any provisions of these terms and conditions which, in accordance with their terms, apply or are to come into force thereafter. Paragraphs 17 (Liability) and 18 (Indemnification) shall also apply after termination of these terms and conditions.

24 General provisions

24.1 You may not assign any of your rights under these terms and conditions.

24.2 The rights, powers and remedies provided by these Terms and Conditions are (unless expressly provided) cumulative and not exclusive of any rights, powers and remedies provided by law or otherwise.

24.3 We subcontract the hosting of the Website to a third party.

24.4 If the validity or enforceability of any provision of these terms and conditions is limited in any way by applicable law, that provision will be valid and enforceable to the maximum extent permitted by that law. The invalidity or unenforceability of any such provision shall not affect the validity or enforceability of the remaining provisions.

24.5 The failure to exercise or delay in exercising any right, power or remedy under these Terms or by law shall not constitute a waiver of such right, power or remedy. If we waive a breach of any provision of these Terms and Conditions, it will not be deemed to be a waiver of any subsequent breach of that provision or a waiver of any other breach.

24.6 The exercise of the parties' rights under these Terms and Conditions is not conditional on the agreement of any third party.

24.7 These Terms and Conditions are for our benefit and yours and are not intended to benefit or be enforced by any third party.

25 Applicable law

"Order" means the order you place through our website to purchase one or more Products from us;

"Order Confirmation" means the email we send to you confirming your order in accordance with paragraph 4.3 above;

"Payment Intermediary" means any third party payment processor used by us; "Product" means a product offered on our website;

"Website" means the Website;

"Site Infrastructure" means all our systems (including code) that enable, provide or describe the Site;

26.2 References to "paragraphs" are to paragraphs of these Terms and Conditions.

26.3 Headings are for convenience only and do not affect the interpretation or structure of these Terms and Conditions.

26.4 Words importing the singular include the plural and vice versa. Words expressing gender include any gender, and references to persons include individuals, companies, entities, businesses or partnerships.

Please email us if you have any questions or concerns about these terms and conditions, the website or the products.

Contact Information

  • Company Name: Romeo E-Commerce
  • Chamber of Commerce Number: 73680273
  • VAT Number: NL002432099B08
  • Email: info@true-edge.co.uk
  • Phone: +31614717413
  • Address: Daalwijkdreef 47, Amsterdam, 1103 AD, North Holland, Netherlands. (NO visit or return address, any return to this address will not be able to receive a refund) We will try to answer your email within 24 hours.
  • Monday to Friday: 9:00 - 18:00
  • Saturday and Sunday: 10:00 - 12:00