Shipping Policy

Our Team is Dedicated to Your Order

Our team works hard 7 days a week to ensure your order goes smoothly. We are in daily contact with the supplier who ships the products to you.

Always FREE Shipping

We stand for openness and honesty and do not like to let the customer pay extra costs at checkout. That is why all products are delivered to your home 100% FREE OF CHARGE. There is no minimum order quantity required.

Delivery Time

Service and quality are our top priorities. The products offered on our site have an excellent price-quality ratio.

Because the products are shipped directly from the seller in China to the customer, the price is lower, but the delivery time is longer.

Latest order time 10:00 PM (GMT+01:00) Central European Standard Time (Amsterdam) Order processing time 1-3 days, delivery on: Mon-Fri Delivery time 4-8 days, shipping on: Mon-Fri

By shipping the products directly to the customer, the number of package movements is minimized, which also benefits the environment.

Questions?

Do you have any questions about your order? Or do you have a question about one of the products? The chances are high that your question has been asked before. It is easier and faster to first check the frequently asked questions page to see if your question is listed there.

If your question is not listed here, please do not hesitate to contact us via the contact page. Our team is available 7 days a week to answer all your questions.

Contact Information

  • Company Name: Romeo E-Commerce
  • Chamber of Commerce Number: 73680273
  • VAT Number: NL002432099B08
  • Email: info@true-edge.co.uk
  • Phone: +31614717413
  • Address: Daalwijkdreef 47, Amsterdam, 1103 AD, North Holland, Netherlands. (NO visit or return address, any return to this address will not be able to receive a refund) We will try to answer your email within 24 hours.
  • Monday to Friday: 9:00 - 18:00
  • Saturday and Sunday: 10:00 - 12:00